DISPATCH · LIVE — LOGISTICS

Last Mile Solutions

Our last-mile solution covers the final stage of the supply chain — moving products from a distribution centre or hub to the customer's doorstep. It's the most visible, expensive, and complex link in the chain, and the one that defines the customer's experience.

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WBRouteETAStatus
WB-0014KL · Petaling Jaya · Subang14:32On Route
WB-0021Cheras · Ampang · Wangsa Maju14:48Loading
WB-0033Klang · Shah Alam · Ara Damansara15:04Departed
WB-0042Damansara · Mont Kiara · Sri Hartamas15:21Queued

Five reasons the last mile defines the brand.

  1. 01
    WHY

    Enhanced visibility and tracking

    Real-time tracking gives logistics providers and customers visibility into the status and location of every shipment.

    NODE / 01
  2. 02
    WHY

    Improved customer experience

    Flexible delivery options, real-time updates, and transparent communication build the trust that wins repeat orders.

    NODE / 02
  3. 03
    WHY

    Data-driven decision making

    The platform collects and analyses data on delivery performance, customer feedback, and operational metrics — informed decisions, not gut feel.

    NODE / 03
  4. 04
    WHY

    Scalability and flexibility

    Handle a wide range of logistics operations and accommodate the growing needs of the business without re-platforming.

    NODE / 04
  5. 05
    WHY

    Cost optimization

    Improving resource allocation and reducing manual processes minimises operational cost across the entire delivery network.

    NODE / 05

Seven gates, one operating console.

Pricing Management

Allows admin to manage the service costing time to time, it will reflect to customer and retail instantly.

GATE / 01DEPOT → DOOR

Other Configurations

Allows admin to configure all the setting easily which will reflected to all the systems.

GATE / 02CONFIG → SYNC

Order Management

Allows for efficient capture, processing, and management of customer orders. It provides functionalities to track order status, handle order modifications, and generate order-related documentation.

GATE / 03INTAKE → SHIP

Payment

It involves the process of settling the financial transactions associated with logistics services, ie. the payment from the customer to the logistics provider for the transportation, warehousing, or other services rendered.

GATE / 04CAPTURE → LEDGER

Parcel Management

Allows for real-time tracking of parcels, providing visibility into their current location and status. It enables both logistics providers and customers to track packages throughout the delivery process.

GATE / 05SCAN → TRACE

Warehouse Management

Allows for real-time tracking of parcels, providing visibility into their current location and status. It enables both logistics providers and customers to track packages throughout the delivery process.

GATE / 06BIN → DOCK

Customer Services

Allows to effectively handle customer interactions, inquiries, and concerns at one portal.

GATE / 07INBOX → RESOLVE

Supporting individual and franchise business

System flow diagram from sender through ordering, transport, parcel, warehouses, and back to receiver
  1. Sender
  2. Order
  3. Transport
  4. Parcel
  5. Receiver
Logistics

Contact us

Have questions about Last Mile Solutions or how it fits your delivery operation? We'd love to hear from you.